Quality Policy

East Africa Storage Terminal is committed to providing services that satisfy our customers’ needs and expectations for quality, performance, and safety by fostering a business culture that trains, develops, and encourages our people to continually improve in all aspects of our operations.

East Africa Storage Terminal considers the Quality of its Products, World-class Service to our Partners and Customers as its main Priority though:

• Demonstrating a shared commitment to quality at all levels of the company
• Providing services in accordance with the applicable standards or customer specifications and requirements
• Achieving and maintain a level of quality that enhances the company`s reputation with clients
• Endeavoring, at all times, to maximize customer’s satisfaction with the services provided by the company